Reservations for Groups, Events and Packages
- Upon payment of 50% of the amount within 24 hours to confirm the booking.
- For Hosting Individual Reservations
- Upon payment of 50% of the amount within 24 hours to confirm the reservation;
- Upon payment of the remaining 50% of the accommodation + extras will be paid by credit card or cash on the day of check-in.
For Cancellations for All Situations
- We will apply a 50% penalty of the amount if cancellation is made within 30 days before check in, or event;
- If cancellation is made in less time than the 30 days, the customer loses 100%;
- When there is "no-show" the client loses the amount paid on booking.
- Check-in from 14:00 | Check out until 12:00;
- 12 years of minor reservations must be made on request and will be confirmed to the hotel's discretion.
- ISS charge rate of 5% on all charges;
- laundry service, beauty salon and massages are charged separately;
- We are not responsible p / transfers, tours and services w / others;
- Payments with checks only on request;
- not valid rate for packages and holidays, consult periods;
- All values described are subject to change without notice;
- The extended holidays packages must meet the minimum periods reported.